Ideal Service
Tenet Service: Service comes first.
Service Objective: Customer satisfaction.
Consultation Service: Friendly, patient.
Service: Quick response.
Service Slogan: Inspire our customers with our efforts and efforts.
The following items are outside our maintenance range
Should any of the following occur, customers will not enjoy our range of maintenance:
1) Beyond the warranty period.
2) Damage caused by abnormal use, maintenance and repair.
3) Damage caused by force majeure.
4) Some consumable spare parts like lamp, filter, handpiece, etc.
Maintenance service
1) Warranty: Within 12 months from the day you purchased the product, if there is any defect, we provide maintenance service.
2) If you have any problem while using our product, please contact with us with tel, email or online tool, we will reply and help solve your problem as soon as possible.
3) We take care of the quality of our product under normal use. If the default host, we offer free maintenance. After the warranty period, we only charge the cost price for spare parts.
Product training
We know that the best training usually leads to the best results. Here our company Winkonlaser offer a comprehensive training for its clients, which aims at better operation and better customer satisfaction. There will be user manual or video that will help you learn the machine, how to install, how to operate, how to maintain the machine. In addition, there will be a after-sales service team that offers 24-hour online services.
Clinical training:
FQ beauty training center works for visiting clients. You can get professional clinical training guide from our doctor or beauticians, you can also take this training through email, telephone and online tools etc.
If you are a customer who is interested in our products, please contact our sales department:
Tel: 008615018795085
E-mail: sale12@fqbeauty.cn
Thanks!